Privacy Policy

Last Updated: June 2026

At Gourmily ("Gourmily", "we", "our", or "us"), we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to updates, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Shipping Address
• Billing Address

Technical Information

When you use our website, we may automatically collect:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Website Activity and Page Interactions
• Date and Time of Access
• Cookies and Similar Tracking Technologies

Payment Information

Payments are processed securely through authorized third-party payment providers.

We do not store:

• Credit Card Details
• Debit Card Details
• CVV Information
• UPI PINs
• Banking Passwords
• Other Sensitive Payment Credentials

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Coordinate shipping and delivery
• Provide customer support
• Send order confirmations and delivery updates
• Communicate through email, SMS, phone calls, or WhatsApp regarding orders and support requests
• Improve our products, services, and website experience
• Analyze website performance and customer preferences
• Send promotional communications where permitted by law
• Prevent fraud, abuse, and security threats
• Comply with legal obligations

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Enhance user experience

You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

How We Share Information

We do not sell, rent, or trade your personal information.

Delivery Partners

To deliver your orders, we may share:

• Name
• Phone Number
• Shipping Address

Payment Service Providers

Payment-related information necessary to process transactions may be shared with authorized payment providers.

Service Providers

We may engage trusted providers for:

• Website Hosting
• Analytics
• Customer Support
• Communication Services
• Marketing Services

Legal Requirements

We may disclose information when required by law or when necessary to protect our rights, users, or business operations.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide our services
• Fulfill orders
• Maintain business records
• Resolve disputes
• Comply with legal and regulatory requirements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Data Security

We implement reasonable industry-standard security measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Your Privacy Choices

You may request to:

• Access your information
• Correct inaccurate information
• Update your information
• Request deletion of your information
• Opt out of marketing communications

Certain information may be retained where required by law or for legitimate business purposes.

Third-Party Services and Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the privacy practices, content, security, or policies of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

Gourmily

Parakash Wadi, Behind Summing Business Bay

Customer Support
support@gourmily.com

General Enquiries
info@gourmily.com

Phone
+91 88508 38014
+91 76664 01980